This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Youtube's volume drops when skipping ahead only in FireFox

  • 1 vastus
  • 1 on selline probleem
  • 10 views
  • Viimati vastas Shadow110

ZephyrusExodus
ZephyrusExodus
more options

I've tried fresh install of both FF56 and FF57 same issue, I've used FF safe mode and no fix. It only happens in Firefox, tried other browsers and they work with zero issues. Sound/Communications tab is set to "Do Nothing". In volume mixer everything is maxed to 100% and doesn't automatically lower. Once the volume lowers it won't increase unless i close the browser entirely and open up new youtube video.

I've tried fresh install of both FF56 and FF57 same issue, I've used FF safe mode and no fix. It only happens in Firefox, tried other browsers and they work with zero issues. Sound/Communications tab is set to "Do Nothing". In volume mixer everything is maxed to 100% and doesn't automatically lower. Once the volume lowers it won't increase unless i close the browser entirely and open up new youtube video.

All Replies (1)

Shadow110
Shadow110
more options

Please note that you are running a unsupported browser and for security you should update to Firefox 57.0.1 is the current release https://www.mozilla.org/firefox/all/ or move to 52.5.0 ESR is secure. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.