This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Why no copy of SENT emails saved in folder?

  • 2 vastust
  • 3 on selline probleem
  • 17 views
  • Viimati vastas Toad-Hall

Horhe
Horhe
more options

When emails sent directly through WindStream, a copy is saved in the WS folder for SENT MAIL. When emails sent using ThunderBird (going through WS as the ISP), no copy is saved. How to fix this and get copy in TB folder??? Help, please.

When emails sent directly through WindStream, a copy is saved in the WS folder for SENT MAIL. When emails sent using ThunderBird (going through WS as the ISP), no copy is saved. How to fix this and get copy in TB folder??? Help, please.

All Replies (2)

Horhe
Horhe Küsimuse esitaja
more options

Horhe said

When emails sent directly through WindStream, a copy is saved in the WS folder for SENT MAIL. When emails sent using ThunderBird (going through WS as the ISP), no copy is saved. How to fix this and get copy in TB folder??? Help, please.

Added Info: Maybe this will help diagnose the issue above. TB also shows an error msg that WS does not recognize the command ID. Possibly TB commands no longer match WS requirements?? Help, please.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

There have been several reports of issues with windstream. The message you get is from the server and is likely to have nothing to do with Thunderbird. Apparently windstream are in the process of migrating their servers. This might be causing you the problem. Read the comments at the following link and you will discover you are not alone. http://downdetector.com/status/windstream