This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox doesn't do what I've set it to do with downloads

  • 2 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas krolholio

more options

I've set Firefox to open PDF files in the PDF viewer that I use, and I've set it to "do this automatically for files like this from now on," yet every time I go to download a pdf, I get the message window popping up asking what I want to do with this file. I've gone through the troubleshooting of deleting the handlers.json file that the Support archives recommended trying, but it hasn't changed things.

I've set Firefox to open PDF files in the PDF viewer that I use, and I've set it to "do this automatically for files like this from now on," yet every time I go to download a pdf, I get the message window popping up asking what I want to do with this file. I've gone through the troubleshooting of deleting the handlers.json file that the Support archives recommended trying, but it hasn't changed things.

All Replies (2)

more options

What O/S are you using?

more options

Windows 10, 64-bit version.