This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox doesn't run correctly beyond certain window sizes

  • 3 vastust
  • 1 on selline probleem
  • 2 views
  • Viimati vastas conman14

more options

For the past week or so, my Firefox does not run correctly. At full screen, it will open as a blank white window, and will only work properly at certain smaller window sizes.

For the past week or so, my Firefox does not run correctly. At full screen, it will open as a blank white window, and will only work properly at certain smaller window sizes.

Valitud lahendus

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Loe vastust kontekstis 👍 0

All Replies (3)

more options

What version of FF are you using and did you update it? And what security software are you using?

more options

Valitud lahendus

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Turning off hardware acceleration did the trick, thanks very much!