Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Had to request a website in multiple tabs before it loads?

  • 3 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas Chris Ilias

more options

About 2 days ago (after an update for Windows, will list which ones at the end), I started having issues loading any pages at random. I would have to open a new tab and request the site again, multiple times, until it loaded. It didn't favour any pages, and randomly it would load a site the first time you request it. I couldn't get it to successfully load the page by refreshing the page, no matter what if it was the same tab. It took between 3-5 times of opening a new tab and requesting the page again to get it to finally load.

After uninstalling the updates of KB4230204 and KB4345421, the problem is fixed.

Will this problem be resolved at any point where I could actually update to the newest patch of Windows?

About 2 days ago (after an update for Windows, will list which ones at the end), I started having issues loading any pages at random. I would have to open a new tab and request the site again, multiple times, until it loaded. It didn't favour any pages, and randomly it would load a site the first time you request it. I couldn't get it to successfully load the page by refreshing the page, no matter what if it was the same tab. It took between 3-5 times of opening a new tab and requesting the page again to get it to finally load. After uninstalling the updates of KB4230204 and KB4345421, the problem is fixed. Will this problem be resolved at any point where I could actually update to the newest patch of Windows?

All Replies (3)

more options

So those KB are Microsoft issue updates and are not FF updates.

more options

Hi, No idea, Microsoft breaks them. Only you so far. https://support.microsoft.com/en-ca/help/4345421/windows-10-update-kb4345421 https://www.ghacks.net/2018/07/17/kb4345421-for-windows-10-version-1803-only-manual-download/

Can not find info on 204 other than : Integration patch: KB4230204 (Complimentary update for June 18) (July 11)

more options

First, let's try something simple like clearing your cache and cookies.

  1. Click the Library button 57 library icon and choose History.
  2. In the History menu, choose Clear Recent History.
  3. In the Time Range to clear drop-down, select Everything.
  4. Click the arrow next to Details to display the list of items that can be cleared.
  5. Select both Cookies and Cache.
  6. Click Clear Now.

If the problem continues, we'll need some more info about your Firefox setup. Go to [=] > Help > Troubleshooting Information then click Copy text to Clipboard. Open a reply to this post, and go to Edit > Paste to paste the info from your Troubleshooting Information page.