This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

why does e-mail not reach anyone even though "sent successfully"

  • 1 vastus
  • 1 on selline probleem
  • 10 views
  • Viimati vastas Matt

more options

I just went through the bad certificate on my mail server routine apparently caused by a virus software update. However, when I send e-mail now, it never reaches anyone I address it to. This started last evening even before the certificate issue was fixed. Every e-mail sent since then has not reached the addressee. I am still receiving e-mail but even replies to e-mail received never get to the addressee. I have more than one e-mail account and even when I send from my main account to a secondary account, it says it is successfully sent, slots it in my sent folder, but it never gets to the recipient. I'd appreciate any help anyone can give me with this. Thanks.

I just went through the bad certificate on my mail server routine apparently caused by a virus software update. However, when I send e-mail now, it never reaches anyone I address it to. This started last evening even before the certificate issue was fixed. Every e-mail sent since then has not reached the addressee. I am still receiving e-mail but even replies to e-mail received never get to the addressee. I have more than one e-mail account and even when I send from my main account to a secondary account, it says it is successfully sent, slots it in my sent folder, but it never gets to the recipient. I'd appreciate any help anyone can give me with this. Thanks.

All Replies (1)

more options

Did you learn from the bad certificate to disable any and all email scanning (the sensible option) My guess is not and you still have issues.