This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

all my emails dropped out of inbox prior to 10/23/18

  • 1 vastus
  • 1 on selline probleem
  • 9 views
  • Viimati vastas christ1

more options

all of my emails in my inbox prior to 10/23/18 dropped off - disappeared? Checked in trash all of the emails I have deleted are there, but not the missing ones. Where did they go? How do I get them back?

all of my emails in my inbox prior to 10/23/18 dropped off - disappeared? Checked in trash all of the emails I have deleted are there, but not the missing ones. Where did they go? How do I get them back?

All Replies (1)

more options

http://kb.mozillazine.org/Disappearing_mail

Note, this may not bring back your messages, but eventually give a clue about what happened, so you won't have the problem in the future.

If you do have a recent backup of your Thunderbird profile folder created prior to the incident you can restore your messages.