This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox 65.0 NOT clearing it's internet cache on closing AS SET IN the HISTORY settings. Why not?

  • 5 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas user1547085

more options

Each time I have posted clear and concise questions in this venue I have been belittled or ignored, so, I'll try for an answer one last time.

I have my HISTORY settings set to "Use Custom settings for History", CLEAR EVERYTHING and EVERY OPTION checked so FF SHOULD clear everything ON CLOSING.

It does NOT, but leaves ALL - - SITE PREFERENCES, COOKIES AND CACHE items behind without clearing them.

This has actually been the case since somewhere around FF 62 but I've been hoping it would be fixed by now.

If anyone has a proven fix or answer, I'll appreciate hearing. I'm still waiting for a correct and proven answer to my previous question.

Thanks,

Oldheart

Each time I have posted clear and concise questions in this venue I have been belittled or ignored, so, I'll try for an answer one last time. I have my HISTORY settings set to "Use Custom settings for History", CLEAR EVERYTHING and EVERY OPTION checked so FF SHOULD clear everything ON CLOSING. It does NOT, but leaves ALL - - SITE PREFERENCES, COOKIES AND CACHE items behind without clearing them. This has actually been the case since somewhere around FF 62 but I've been hoping it would be fixed by now. If anyone has a proven fix or answer, I'll appreciate hearing. I'm still waiting for a correct and proven answer to my previous question. Thanks, Oldheart

All Replies (5)

more options

Are these the settings you are talking about?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"
more options

I was very clear. Not about Private browsing. About FF 65 not clearing history at closing, exit. Thx anyhow.

more options

If Firefox doesn't clear this data when you close Firefox then it is possible that Firefox doesn't close properly. The privacy.sanitize.pending pref ("itemsToClear":[]) is used to keep track of what data has to be cleared on shutdown and items that have been done are removed from the list. If the list isn't empty on startup then pending tasks are finished and the pref is initialized to cover cases like crashes.


Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit

Muudetud cor-el poolt

more options

Thanks, but no joy. NONE of these cure the problem.

I'm done.

Thanks anyhow.