This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

HOW DO I TURN OFF THE AD BLOCKER FOR FIREFOX?

  • 5 vastust
  • 2 on selline probleem
  • 1 view
  • Viimati vastas Pj

more options

I WANT TO USE KELLY BLUE BOOK BUT IT TELLS ME TO TURN OFF THE AD BLOCKER BEFORE I CAN USE. HOW DO I TURN OFF THE AD BLOCKER?

I WANT TO USE KELLY BLUE BOOK BUT IT TELLS ME TO TURN OFF THE AD BLOCKER BEFORE I CAN USE. HOW DO I TURN OFF THE AD BLOCKER?

All Replies (5)

more options

Please turn off your Caps Lock. In text talk, this is shouting.


If you are using an ad blocker, open its settings and set the option to not block that website.

more options

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version 32.0.0.114

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

There is no Adblocker built in Firefox. There is a Popup blocker built in since forever but that is not likely the cause.

So either you have a Ad blocker Extension installed in Firefox or a external Ad blocker software or perhaps it is making a deal about the Content Blocking.

https://support.mozilla.org/en-US/kb/content-blocking

Muudetud James poolt

more options

pmart said

HOW DO I TURN OFF THE AD BLOCKER?

Hello pmart,

I just went to Kelley Blue Book and got the message you mention.

I use adBlock Plus - if you use the same adblocker (if at all), here's how to disable it on that site :

Click on the ABP icon on your toolbar, then on the blue icon, then on the red "Refresh" button - that's all.

If, however, you don't use an adblocker, you may have content blocking turned on, and you'll have to turn it off on that site.

more options

McCoy said

I just went to Kelley Blue Book and got the message you mention. I use AdBlock Plus...


Curious. I have uBlock Origin and didn't see the pop-up from KBB.

~Pj