This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

New mail sound doesn't play most of the time

  • 22 vastust
  • 1 on selline probleem
  • 2 views
  • Viimati vastas FrostWise

FrostWise
FrostWise
more options

Most of the time the new mail sound does not play. I think (not 100% sure), that it does not play when a message is filtered moved.

The sound: - plays when I press the "Play" button in the Options-General. - plays when I send myself an e-mail (it is not filtered). - file is a small 46 KB wav file.

Windows 10 Pro 64 bit. Lots of memory & storage.

Most of the time the new mail sound does not play. I think (not 100% sure), that it does not play when a message is filtered moved. The sound: - plays when I press the "Play" button in the Options-General. - plays when I send myself an e-mail (it is not filtered). - file is a small 46 KB wav file. Windows 10 Pro 64 bit. Lots of memory & storage.

Valitud lahendus

I have long noticed that the notification sound works intermittently, and it's not due to my computer being overloaded or any other obvious reason. It's not a big concern, as I prefer the visual notification provided by Unread Badge.

You might have better luck by using an add-on like Mailbox Alert or FiltaQuilla to generate notification sounds that work consistently.

Loe vastust kontekstis 👍 1

All Replies (2)

День сумо
День сумо
more options

Hello there.

The other topic so that it is thought that a bug has arisen or was already there. Could be because settings from previous versions of Thunderbird may still be applicable due to incorrect completion. Just remove the thunderbird installation. This will be reinstalled. If necessary, also refresh your window installation.

Get A good antivirus

Greetings Firefox volunteer.

FrostWise
FrostWise Küsimuse esitaja
more options

День сумо said

I am convinced that there is no sound at all for this subject. Only what is set, it plays. There is an input field for this, only to receive it,s incoming e-mails to your e-mail box, for which there is a playable sound. So that to your e-mail box from Thunderbird.

I have said several times that this issue has to do with the new e-mail sound, ie. when a new e-mail is received, and that the sound has been set properly.

I don't know if this is a translation problem, or you just don't know what you are doing. Either way, you responses have not helped at all.

Matt & sfhowes have helped, and sfhowes has presented alternatives. I thank them.

  1. 1
  2. 2