This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

thunderbird 60.6.0 crashes on start after update

  • 3 vastust
  • 1 on selline probleem
  • 11 views
  • Viimati vastas Toad-Hall

a.hein
a.hein
more options

Thunderbird crashes on start after it was updated today (21.03.2019) to Version 60.6.0. My OS is Windows 7. I tried using safe mode for Thunderbird and Windows but nothings helps. 

The last Crash-ID is: bp-49d35046-f63b-45cf-883f-cab220190321
Thunderbird crashes on start after it was updated today (21.03.2019) to Version 60.6.0. My OS is Windows 7. I tried using safe mode for Thunderbird and Windows but nothings helps. The last Crash-ID is: bp-49d35046-f63b-45cf-883f-cab220190321

Valitud lahendus

Sounds definately an issue with TB. Just in case something did not go all as according to plan with the update, could you try the following and report back on results. Download from Thunderbird.net and run. You do not need to uninstall.

Loe vastust kontekstis 👍 1

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Valitud lahendus

Sounds definately an issue with TB. Just in case something did not go all as according to plan with the update, could you try the following and report back on results. Download from Thunderbird.net and run. You do not need to uninstall.

a.hein
a.hein Küsimuse esitaja
more options

Thank you, this worked. Indeed, I thought, that I had to uninstall first and to backup my profile and everything.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Good to hear all is ok. Could you mark my previous comment as 'Chosen Solution', so if anyone else is looking for a solution on similar issue it can more easily located. Thanks.