This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox Sync not logging in, showing "The request was blocked for security reasons"

  • 1 vastus
  • 1 on selline probleem
  • 4 views
  • Viimati vastas McCoy

more options

I just installed Firefox on a newly upgraded Work laptop & tried to sign-in to Sync. I am getting the 'The request was blocked for security reasons' error. This page provides the "Troubleshooting" information for the same : https://support.mozilla.org/en-US/kb/accounts-blocked.

I have not received any mail from Firefox; searched through all my mail folders Inbox, All Mail, Spam, Deleted. I couldn't find any mail regarding 'confirmation' of my account from Firefox around the time I have attempted to add Firefox Sync.

This is a new installation of Firefox , just opened (after a "reset") & is in "factory" condition.

I just installed Firefox on a newly upgraded Work laptop & tried to sign-in to Sync. I am getting the 'The request was blocked for security reasons' error. This page provides the "Troubleshooting" information for the same : https://support.mozilla.org/en-US/kb/accounts-blocked. I have not received any mail from Firefox; searched through all my mail folders Inbox, All Mail, Spam, Deleted. I couldn't find any mail regarding 'confirmation' of my account from Firefox around the time I have attempted to add Firefox Sync. This is a new installation of Firefox , just opened (after a "reset") & is in "factory" condition.

All Replies (1)

more options

Hello Abhiram.K,

That must be frustrating ....

You may have to wait 24 hours and try again - would you please take a look at this article :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq