This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Any more than 6 tabs won't load FF 66 Win 7 64 bit

  • 17 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas FIREFOXED

more options

Each new tab is set to be FF search. But any more than six tabs and the seventh just hangs won't load the page. I hvae to close one and then open a new one

Win 7 64 bit FF 66 64 bit

Each new tab is set to be FF search. But any more than six tabs and the seventh just hangs won't load the page. I hvae to close one and then open a new one Win 7 64 bit FF 66 64 bit

Muudetud FIREFOXED poolt

All Replies (17)

more options

Try:

Menu > Help > Restart With Add-ons Disabled.

Also, please Edit your initial Post and click Share Data.


~Pj

more options

Hi FIREFOXED, I haven't noticed a limit on the built-in new tab page. What page is this --

Each new tab is set to be FF search.
more options

jscher2000 said

Hi FIREFOXED, I haven't noticed a limit on the built-in new tab page. What page is this --
Each new tab is set to be FF search.

the default ff home page. Google is the search engine

more options

Pj said

Try: Menu > Help > Restart With Add-ons Disabled. Also, please Edit your initial Post and click 'Share Data'. ~Pj

did that

more options

FIREFOXED said

Each new tab is set to be FF search. But any more than six tabs and the seventh just hangs won't load the page. I hvae to close one and then open a new one Win 7 64 bit FF 66 64 bit

This sounds like a RAM issue. Does this action occur in other Browsers if you do the same actions?

more options

WestEnd said

FIREFOXED said
Each new tab is set to be FF search. But any more than six tabs and the seventh just hangs won't load the page. I hvae to close one and then open a new one Win 7 64 bit FF 66 64 bit

This sounds like a RAM issue. Does this action occur in other Browsers if you do the same actions?

Not RAM . I have 16 GB RAM. Happens when only one third RAM in use. I don't use other browsers much

Muudetud FIREFOXED poolt

more options

Did you try Firefox Safe Mode ?

Can you attach your troubleshooting information?

more options

FIREFOXED said

jscher2000 said
Hi FIREFOXED, I haven't noticed a limit on the built-in new tab page. What page is this --
Each new tab is set to be FF search.

the default ff home page. Google is the search engine

The search engine shouldn't matter. Since these contents are built-in to Firefox, they shouldn't be subject to limitations on how many connections Firefox can open to a server. Hmm.

Could you try turning some categories on and off, and opening new tabs in between, to see whether updating your settings for the page helps? You can click the gear/wheel/sprocket icon in the upper right corner of the page, or use the Home panel of the Options/Preferences page.

more options

i only have websearch ticked

more options

cor-el said

Did you try Firefox Safe Mode ?

Can you attach your troubleshooting information?
more options

FIREFOXED said

i only have websearch ticked

Yes, I had figured that out from your screenshot and testing in a clean profile. I can still open more than 10 tabs rapid fire -- Ctrl+t over and over -- with that setup.

Do you want to try my suggestion?

more options

Firefox wouldn't normally show a new tab page with the Firefox logo and no cogwheel button in the top right corner.

What is the URL of that new tab page and are you using an extension to set the new tab page? That is the main reason I asked for the troubleshooting information.

more options

FIREFOXED said

Share Data:

Go to the top of this page and off to the right of your Post you should see Edit This Post. Click on that and scroll down until you see the green Share Data button. Click that and scroll down and click Save....


~Pj

more options

I now have version 66.0.5. i tried disabling all the add on but still get the new tab hanging. see video

homepage and new windows is https://www.google.ie/ New tab is FF Home default


made homepage/new windows/new tab FF Home default. same. tab hangs won't open see video https://sendvid.com/o7tbyc4q



TROUBLE SHOOTING

Application Basics


Name: Firefox Version: 66.0.5 Build ID: 20190507012018 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0 OS: Windows_NT 6.1 Multiprocess Windows: 1/1 Enabled by default Web Content Processes: 3/8 Enterprise Policies: Active Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports


All Crash Reports Firefox Features


Name: Firefox Screenshots Version: 35.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compat Version: 3.0.2 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org

Extensions


Name: Adblock Plus - free ad blocker Version: 3.5.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Clear Flash Cookies Version: 1.0.1 Enabled: true ID: clear-flash-cookies@cpeterso.com

Name: Cookie AutoDelete Version: 3.0.2 Enabled: true ID: CookieAutoDelete@kennydo.com

Name: Disable WebRTC Version: 1.0.20 Enabled: true ID: jid1-5Fs7iTLscUaZBgwr@jetpack

Name: Exif Viewer Version: 3.7.5 Enabled: true ID: exif_viewer@mozilla.doslash.org

Name: I don't care about cookies Version: 3.0.0 Enabled: true ID: jid1-KKzOGWgsW3Ao4Q@jetpack

Name: Privacy Possum Version: 2018.8.31 Enabled: true ID: woop-NoopscooPsnSXQ@jetpack

Name: CM Send Link Version: 0.5.1-signed.1-signed Enabled: false ID: cmsendlink@loveyland.com

Name: New Tab Homepage Version: 0.6.2 Enabled: false ID: {66E978CD-981F-47DF-AC42-E3CF417C1467}

Security Software


Type:

Type:

Type:

Graphics


Features Compositing: Basic asyncPanZoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled webgl1WSIInfo: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 3 Target Frame Rate: 60 DirectWrite: true (6.2.9200.22164) GPU #1 Active: Yes Description: NVIDIA GeForce G210 Vendor ID: 0x10de Device ID: 0x0a60 Driver Version: 9.18.13.614 Driver Date: 8-28-2012 Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Subsys ID: 2180174b RAM: 512

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): cairo GPUProcessPid: 2932 Decision Log HW_COMPOSITING: disabled by user: Disabled by pref D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: ANGLE is disabled WEBRENDER_QUALIFIED: blocked by env: No qualified hardware



Media


Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 44100 Output Devices Name: Group Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627616&REV_1002\4&4c40027&0&0001 Digital Audio (HDMI) (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627616&REV_1002\4&4c40027&0&0001 Line 1 (Virtual Audio Cable): Root\MEDIA\0001 Line 2 (Virtual Audio Cable): Root\MEDIA\0001 Digital Audio (S/PDIF) (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627616&REV_1002\4&4c40027&0&0001 Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627616&REV_1002\4&4c40027&0&0001 Input Devices Name: Group Mic 1 (Virtual Audio Cable): Root\MEDIA\0001 Microphone (USB Audio Device): USB\VID_0C45&PID_62E0&MI_02\7&b7976c&0&0002 Aux (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627616&REV_1002\4&4c40027&0&0001 S/PDIF 1 (Virtual Audio Cable): Root\MEDIA\0001 Mic 2 (Virtual Audio Cable): Root\MEDIA\0001 S/PDIF 2 (Virtual Audio Cable): Root\MEDIA\0001 Line In (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627616&REV_1002\4&4c40027&0&0001 Line 2 (Virtual Audio Cable): Root\MEDIA\0001 Line 1 (Virtual Audio Cable): Root\MEDIA\0001 Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627616&REV_1002\4&4c40027&0&0001

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.search.suggest.enabled: false browser.search.update: false browser.sessionstore.privacy_level: 2 browser.sessionstore.restore_on_demand: false browser.sessionstore.resume_from_crash: false browser.sessionstore.upgradeBackup.latestBuildID: 20190507012018 browser.startup.homepage_override.buildID: 20190507012018 browser.startup.homepage_override.mstone: 66.0.5 browser.tabs.remote.autostart.2: true browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Google browser.urlbar.searchSuggestionsChoice: false browser.urlbar.suggest.bookmark: false browser.urlbar.suggest.history: false browser.urlbar.suggest.openpage: false browser.urlbar.suggest.searches: false dom.apps.reset-permissions: true dom.battery.enabled: false dom.event.contextmenu.enabled: false dom.mozApps.used: true dom.push.userAgentID: e8749d11417c478686d9a90ab42763e0 dom.storage.enabled: false extensions.lastAppVersion: 66.0.5 font.internaluseonly.changed: false font.name.serif.x-western: Arial gfx.crash-guard.d3d11layers.appVersion: 50.1.0 gfx.crash-guard.d3d11layers.deviceID: 0x0a60 gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.3165 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 41.0.2 gfx.driver-init.deviceID: 0x0a60 gfx.driver-init.driverVersion: 9.18.13.3165 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 image.animation_mode: none javascript.options.asyncstack: true layers.acceleration.disabled: true layers.mlgpu.sanity-test-failed: false media.autoplay.enabled: false media.benchmark.vp9.fps: 117 media.benchmark.vp9.versioncheck: 5 media.gmp-eme-adobe.abi: x86_64-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1484667337 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.autoupdate: false media.gmp-gmpopenh264.enabled: true media.gmp-gmpopenh264.lastUpdate: 1557682620 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20190507012018 media.gmp-manager.lastCheck: 1557925142 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1557424473 media.gmp-widevinecdm.version: 4.10.1146.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.peerconnection.enabled: false media.peerconnection.ice.proxy_only: true network.cookie.cookieBehavior: 3 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.dns.disableIPv6: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1557846452 places.history.expiration.transient_current_max_pages: 159520 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 0 plugin.state.npctrl: 1 plugins.ctprollout.cohort: early-adopter-disabled plugins.flashBlock.enabled: false

Muudetud FIREFOXED poolt

more options

Think i fixed it. There was an FF in my C Programs (86) as well as in my C Programs. Think they were in conflict

I uninstalled FF from programs and features. Now it works OK but even though i have the FF in (86) folder which now reads FF 64 bit there is no FF in programs and features

more options

The troubleshooting information shows: Enterprise Policies: Active It shows 64-bit Firefox 66.0.5 on Windows 7.

You can check the about:policies#active page to see whether/what policies are active.

more options

thanks i had two FF's