This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

home page not starting correctly

  • 3 vastust
  • 2 on selline probleem
  • 18 views
  • Viimati vastas hamiheim

hamiheim
hamiheim
more options

When opening Firefox on a desktop or PC, my homepage does not load, instead it opens a blank tab. It does this on every desktop version of Firefox across multiple PCs, but does not affect my mobile browser. I have tried changing my homepage to a different site, and toggling the setting between opening blank tab and opening with my homepage. I have also modified the settings in the config (see attached screenshot) to try and get it to open with my homepage to no avail. Has anyone else had this issue, and if so how did you resolve it?

When opening Firefox on a desktop or PC, my homepage does not load, instead it opens a blank tab. It does this on every desktop version of Firefox across multiple PCs, but does not affect my mobile browser. I have tried changing my homepage to a different site, and toggling the setting between opening blank tab and opening with my homepage. I have also modified the settings in the config (see attached screenshot) to try and get it to open with my homepage to no avail. Has anyone else had this issue, and if so how did you resolve it?
Attached screenshots

Muudetud hamiheim poolt

Valitud lahendus

Hello hamiheim,

This is a bug that involves a change in how Firefox 67 clears history.

Could it be that you're using "Delete cookies and site data when Firefox is closed" and/or "Clear history when Firefox closes" ?

Options => Privacy & Security :

Cookies and Site Data: "Delete cookies and site data when Firefox is closed"

Options => Privacy & Security :

Firefox will : "Use custom settings for history" : "Clear history when Firefox closes" => Settings

In case you do use one of these (or both); would you disable at least one of them  ?

See this bug report :

https://bugzilla.mozilla.org/show_bug.cgi?id=1554167

Loe vastust kontekstis 👍 1

All Replies (3)

hamiheim
hamiheim Küsimuse esitaja
more options

Forgot to attach the screenshot to the original post

McCoy
McCoy
more options

Valitud lahendus

Hello hamiheim,

This is a bug that involves a change in how Firefox 67 clears history.

Could it be that you're using "Delete cookies and site data when Firefox is closed" and/or "Clear history when Firefox closes" ?

Options => Privacy & Security :

Cookies and Site Data: "Delete cookies and site data when Firefox is closed"

Options => Privacy & Security :

Firefox will : "Use custom settings for history" : "Clear history when Firefox closes" => Settings

In case you do use one of these (or both); would you disable at least one of them  ?

See this bug report :

https://bugzilla.mozilla.org/show_bug.cgi?id=1554167

hamiheim
hamiheim Küsimuse esitaja
more options

McCoy,

Thank that definitely is the issue. I noticed in my case it is only an issue when BOTH Clear history and Delete Cookies is enabled. If I disable one (either one doesn't matter which I tried it both ways) my homepage comes up correctly. Here's to hoping 67.0.2 will resolve.