This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Hi, my name is Trevor, can I use Thunderbird for an email address for a small non-profit I work for (my 1st name @healthytransportation.ca); how can I do it?

  • 3 vastust
  • 1 on selline probleem
  • 14 views
  • Viimati vastas AgnesRM

more options

Hello, the Thunderbird related website says someone can get Personalized email addresses. Specifically, it says:

"Personalized Email Addresses Ever dreamed of having a personalized email address (such as "dad@thesmithfamily.com") for you, your family or your business? Thunderbird makes this easy - you can sign up for a new email address within Thunderbird, and it will all be set up automatically for you ready to send and receive."

I have an e-mail address for a small community group I work for. The email address is: "my 1st name@healthytransportation.ca"... can someone confirm that I could setup Thunderbird this way so that I can send a receive emails using Thunderbird, but the email address will be "my 1st name@healthytransportation.ca"

What are the steps I need to follow to do it? Thank you very much, I really appreciate your help.

Hello, the Thunderbird related website says someone can get Personalized email addresses. Specifically, it says: "Personalized Email Addresses Ever dreamed of having a personalized email address (such as "dad@thesmithfamily.com") for you, your family or your business? Thunderbird makes this easy - you can sign up for a new email address within Thunderbird, and it will all be set up automatically for you ready to send and receive." I have an e-mail address for a small community group I work for. The email address is: "my 1st name@healthytransportation.ca"... can someone confirm that I could setup Thunderbird this way so that I can send a receive emails using Thunderbird, but the email address will be "my 1st name@healthytransportation.ca" What are the steps I need to follow to do it? Thank you very much, I really appreciate your help.

All Replies (3)

more options

Hi Trevor, for a domain name that is already registered, you'll need to have the organization establish that mailbox on their web server. Then (most likely) you can use Thunderbird to work with that mailbox.

more options

Hi Have you tried the steps explained here? https://support.mozilla.org/en-US/kb/new-email-address Thunderbird does not itself provide an email address - it usually works with an email address that already exists. However as the support page describes, Thunderbird may help you with creating a custom email with certain partner email providers. However, no guarantee you can use your first choice. If you own that domain (healthytransportation.ca), then ask your domain provider or website contact whether email is included. If it is, you would create the email account you want with them, and then use Thunderbird to connect to it. I hope this helps. Agnes

more options

Hi again I am not sure from the second part of your question whether you actually do already have the email address you want. If you do - then you don't need Thunderbird to create it. Just install Thunderbird as normal and enter your email server details when prompted. https://support.mozilla.org/en-US/kb/automatic-account-configuration or manually if that fails https://support.mozilla.org/en-US/kb/manual-account-configuration Agnes

Muudetud AgnesRM poolt