This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

pop up's

more options

I bought this software to stop pop up's, and now I am getting pop ups everywhere, even in my prayer site's. I get them in myfitnesspal site that I use 3 or 4 times a day. I uninstalled "adremover" but I am still getting the pop ups.

I bought this software to stop pop up's, and now I am getting pop ups everywhere, even in my prayer site's. I get them in myfitnesspal site that I use 3 or 4 times a day. I uninstalled "adremover" but I am still getting the pop ups.

All Replies (3)

more options

Hi Dswingler, did you buy an app, or an add-on, or something else?

Some initial suggestions:

Check Firefox Add-ons

See: Find and install extensions on Firefox for Android -- the section entitled "How do I update, change options or remove add-ons?"

Scan Your Device

There are numerous good security apps for Android to check what might have snuck in unexpectedly. Examples include the following, although some features might only be available in a paid version:

more options

You links did nothing. I am starting to think that your a scam. You lured me in on the big pop up shutting down my computer. I tried the free trial twice and it took away the pop ups. But when I purchased the Adremover and firefox I now have more pop ups than ever before. I want my money back as I have uninstalled both programs.

more options

Hi Dswingler, Firefox is free. If someone took money from you for Firefox, that was a scam. Unfortunately, there are lots of scams on the internet.

Hopefully you can get your money back from whoever charged you.

Meanwhile, since you mentioned this happened on a computer, not Android, check out this article on cleaning your system: Troubleshoot Firefox issues caused by malware.