This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I keep receiving the same email in a loop

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas lombie

more options

Hi,

I think this has happened since a recent Thunderbird Update but cannot say for sure.

I keep receiving the same single email from 21/06/19, 11.18am every time I press the Get Messages button. No new emails at all are getting through even though I know I have received them (phone shows me).

The wifes and a friends email account is also on the Thunderbird app and their new emails are being received. It's just my emails not getting through.

To date this email has been received over 200 times.

Please help!

Hi, I think this has happened since a recent Thunderbird Update but cannot say for sure. I keep receiving the same single email from 21/06/19, 11.18am every time I press the Get Messages button. No new emails at all are getting through even though I know I have received them (phone shows me). The wifes and a friends email account is also on the Thunderbird app and their new emails are being received. It's just my emails not getting through. To date this email has been received over 200 times. Please help!

All Replies (1)

more options

Deleted account and re-added and it's working ok now.

Although I now have 5000+ emails all the way back to 2010.

Muudetud lombie poolt