Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

How do I stop this 'compacting' stupidity?

  • 3 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas Wayne Mery

more options

TB works on compacting email accounts too often and this makes it unresponsive. How do I just shut this thing off? I have clicked not to compact anything but it keeps doing it!

TB works on compacting email accounts too often and this makes it unresponsive. How do I just shut this thing off? I have clicked not to compact anything but it keeps doing it!

All Replies (3)

more options

you might try changing the amount of disk space to be saved that triggers the compact function. That is occurs is a necessary evil. How frequent is a function of how much disk space it should same.

Options > advanced > Network and disk space. Perhaps set it to 100mb or so. Note that having lots of deleted mail setting in a folder which occurs when you do not compact increases the risk of false positives from anti virus and subsequent data loss from drastic attempts o remove the virus.

more options

In addition to good info supplied by Matt regarding the auto compact feature.............

General info: Emails are stored in mbox text files, one after the other in the order downloaded. So they are not stored in individual files. Whilst you see the 'Inbox' as a folder in the Folder Pane, in reality those emails are stored in a file; the Inbox is a single text document.

When you delete an email, it is not fully deleted. It is hidden and 'marked as deleted'. This means it is possible to retrieve emails that are accidentally deleted. When you compact a folder, those hidden marked as deleted emails are fully removed.

This cleans up the file, reduces it's size and helps to maintain the file. Your question relates to the auto compact feature which was covered by Matt.

You can manually compact a folder at any time:

  • Right click on a folder and select 'compact'.

You can set up Imap accounts to automatically 'Clean up (Expunge) Inbox on Exit'.

  • Right click on imap mail account in Folder Pane and select 'Settings'
  • select 'Server Settings'
  • select checkbox: 'Clean up (Expunge) Inbox on Exit'
  • click on 'OK'

Info on Compacting: http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders

more options

Firefoxor,

Does your issue continue in version 68?

Muudetud Wayne Mery poolt