This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Missing arrows from Thread pane in email view

  • 2 vastust
  • 1 on selline probleem
  • 7 views
  • Viimati vastas medmelon

medmelon
medmelon
more options

Hello everyone.

The arrows that show when a message has been replied or forwarded (purple arrow for forward, blue arrow reply) have disappeared from my Thread pane.

Is this something that can be turned off/on? maybe I clicked unknowingly a keyboard shortcut? IMAP server issues?

The Status pane still shows this info, but the arrows were much more visual and user friendly.

Hello everyone. The arrows that show when a message has been replied or forwarded (purple arrow for forward, blue arrow reply) have disappeared from my Thread pane. Is this something that can be turned off/on? maybe I clicked unknowingly a keyboard shortcut? IMAP server issues? The Status pane still shows this info, but the arrows were much more visual and user friendly.

Muudetud medmelon poolt

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Start Thunderbird in Safe Mode and see if you still have the same issue. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

medmelon
medmelon Küsimuse esitaja
more options

Thanks! In safe mode they're back. I'll start by disabling add-ons and see if any are conflicting.