This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Windows 10 update blocked by presence of Firefox (latest version installed despite what Windows writes)

richard.hubbard
richard.hubbard
more options

Re Windows 10 update. Error message indicating that an old version of Firefox needs to be updated before Win 10 update. On 3 occasions in the last 2 months I have a. updated Firefox - Win 10 still blocked, then b. erased all Firefox application and files - Win 10 still refusing update! No helpful advice found on Windows site : all messages insist on removing or updating Firefox and I have done both without success. What should I do now ?

Re Windows 10 update. Error message indicating that an old version of Firefox needs to be updated before Win 10 update. On 3 occasions in the last 2 months I have a. updated Firefox - Win 10 still blocked, then b. erased all Firefox application and files - Win 10 still refusing update! No helpful advice found on Windows site : all messages insist on removing or updating Firefox and I have done both without success. What should I do now ?

Valitud lahendus

I can't think of any reason Windows would require an application to be updated or removed before it updates itself.

Any difference if you go into Windows 10 default application settings and make Edge your default browser?

Loe vastust kontekstis 👍 1

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Valitud lahendus

I can't think of any reason Windows would require an application to be updated or removed before it updates itself.

Any difference if you go into Windows 10 default application settings and make Edge your default browser?

zorrowpg
zorrowpg
more options

On 11/14 I have same problem.

richard.hubbard
richard.hubbard Küsimuse esitaja
more options

jscher2000 said

I can't think of any reason Windows would require an application to be updated or removed before it updates itself. Any difference if you go into Windows 10 default application settings and make Edge your default browser?

Thanks for the advice. Too busy to change anything, then tried update yesterday and Windows accepted with no messages re. Firefox. It's as if they had been harassing me into rejecting Firefox in favor of their own appli and after weeks of blocking Firefox users like myself, simply changed strategy. Evrything now operationnal with updated Win 10.