firefox focus app not working
The firefox focus app for android keeps closing down. This has been going on for over a week even after uninstalling reinstalling
All Replies (4)
Hi
Is this happening with a particular web page?
It’s happening before I even go to a web page. As soon as I turn on Norton VPN I get an error message that reads: “Sorry. Firefox Focus had a problem and crashed. Send crash report to Mozilla.” When I turn off Norton VPN Firefox Focus works just fine. This has only been happening the last couple of weeks. Prior to this I never had a problem. I’ve been using Firefox Focus and Norton VPN for many months. I have uninstalled and reinstalled the Firefox Focus app many times but the problem remains. The Android phone I’m using is a Samsung Galaxy S8 with all the latest updates. Thanks, Rick
All websites don't open when using vpn
Hi
This does not sound like an issue with Firefox Focus for Android, but does sound like an issue with the VPN that you have installed.
I recommend checking with the support team for the VPN to make sure that it is configured correctly.