Invalid authorization code when attempting to reset password
I am trying to log into my mozilla firefox account for a different email, but when I try logging in, it says I need a verification code and emails me it. When I enter in the code (no more than 30 seconds after requesting the code), I get a message saying "invalid authorization code". I've tried over 10 times by this point, but it still won't accept any verification codes it sent to me.
All Replies (4)
Rasmus Kallas said
It's probably because the signed in account takes the other account's request. Try doing it in a private window.
I should have specified, but the account I'm currently using was created after having sign-in issues, so the problem was occurring even when only 1 account existed.
Also, I tried using a new code while in private mode, but I got the same results.
Try to login to the Firefox Account via this website.
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
cor-el said
Try to login to the Firefox Account via this website.
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data""Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
That appears to have worked, thank you
You're welcome