Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

  • 2 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas cor-el

more options

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

wtf! how does one report this to init a fix? This is not a community fix. Stuck! No where to go. Sh1t CS!

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. wtf! how does one report this to init a fix? This is not a community fix. Stuck! No where to go. Sh1t CS!

Valitud lahendus

Please ignore spam replies about third-party support you may have received earlier and do not call a supplied phone number or send email.
This is the official support forum and we do not supply support by phone.


This issue can be caused by corrupted cookies.

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Loe vastust kontekstis 👍 0

All Replies (2)

more options
more options

Valitud lahendus

Please ignore spam replies about third-party support you may have received earlier and do not call a supplied phone number or send email.
This is the official support forum and we do not supply support by phone.


This issue can be caused by corrupted cookies.

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.