This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

'bookmark this page"

  • 1 vastus
  • 1 on selline probleem
  • 4 views
  • Viimati vastas cor-el

more options

Hello, strange issue with latest mozilla on mac os el capitan - when i click on "bookmark this page" , box pops up and flashes and then disappears immediately. I cannot figure out what causes it. the bookmark box will not stay for me to fill it in. Please help! Gerald

Hello, strange issue with latest mozilla on mac os el capitan - when i click on "bookmark this page" , box pops up and flashes and then disappears immediately. I cannot figure out what causes it. the bookmark box will not stay for me to fill it in. Please help! Gerald

All Replies (1)

more options

Does this also happens if you click the highlighted star ?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window