We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

deletion of Firefox Android bookmarks

  • 3 vastust
  • 1 on selline probleem
  • 2 views
  • Viimati vastas Paul

prdrto100
prdrto100
more options

About 4 days ago I accidentally deleted my Firefox Android bookmarks by going into the Android KitKat 4.4.2 Application Manager and deleting all data. Bookmarks were not backed up nor were they Synced. While trying to recover said bookmarks I uninstalled then reinstalled FF 68.0.2. Has my device, Samsung Galaxy S3, just forgotten where the old bookmarks file is located in memory and not actively deleted them. What are the best options to get them back if it is possible? What step by step processes should I follow to recover them? I always have 7.5 or 8 GB of memory available and "clear". What are the name(s) of file(s) if I can search that I should be looking for? Will those hidden files, if there, now have altered names since I reinstalled FF? Thank you all for your assistance and expertise.

About 4 days ago I accidentally deleted my Firefox Android bookmarks by going into the Android KitKat 4.4.2 Application Manager and deleting all data. Bookmarks were not backed up nor were they Synced. While trying to recover said bookmarks I uninstalled then reinstalled FF 68.0.2. Has my device, Samsung Galaxy S3, just forgotten where the old bookmarks file is located in memory and not actively deleted them. What are the best options to get them back if it is possible? What step by step processes should I follow to recover them? I always have 7.5 or 8 GB of memory available and "clear". What are the name(s) of file(s) if I can search that I should be looking for? Will those hidden files, if there, now have altered names since I reinstalled FF? Thank you all for your assistance and expertise.

All Replies (3)

Kevin
Kevin
  • Moderator
more options

There is no way to recover your data in that case. The operating system has removed all data that Firefox had stored on your phone.

prdrto100
prdrto100 Küsimuse esitaja
more options

The OS just forgets the location of data when it "deletes" that data. It no longer indexes those files, kind of ignores them. As long as those memory locations are not overwritten recovery of the data is possible. Digital forensics to re-index and extract. There must be applications and programs, methods and techniques to achieve data recovery.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Attempting that would be extremely challenging for anyone to try and aside from being unlikely to succeed, could risk the security and stability of your device.

I do feel sorry for you and what has happened, but it is beyond the scope of this forum to even try to help recover that data.