This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Upload to Google photos fails

  • 2 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas cor-el

Anil Atluri
Anil Atluri
more options

When I try to upload photos from Windows 10, using FF 77.01 (64 bit) it fails. The file formats are either *.jpeg, *.png and are small file sizes not more than 1 MB. I had similar issue occasionally with the earlier version too but this time it is absolute...no...no . The error message goes something like this, "File skipped" Is anyone one of you having similar issues? Please help. Thanks for your tip. (My solution - Using MS Edge to upload the files.) Screenshot of the error message enclosed.

When I try to upload photos from Windows 10, using FF 77.01 (64 bit) it fails. The file formats are either *.jpeg, *.png and are small file sizes not more than 1 MB. I had similar issue occasionally with the earlier version too but this time it is absolute...no...no . The error message goes something like this, "File skipped" Is anyone one of you having similar issues? Please help. Thanks for your tip. (My solution - Using MS Edge to upload the files.) Screenshot of the error message enclosed.
Attached screenshots

All Replies (2)

ARMAN KHAN
ARMAN KHAN
more options

hello Anil Atluri,

Clear all cookies, site data and cache

  • Click the menu button. and select Options.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear.

IMPORTANT Where you have to upload the photo, first of all, you should see what is the extension of the photo need?.

Restart computer.

i hope resolved your problem then mark solution,

Thank you !

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that (anti-virus) security software is causing the problem.
Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.