This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

videos get thei response from browser No compatible source was found for this media.

more options

Fire Fox will run some videos- I get this response No compatible source was found for this media.

Fire Fox will run some videos- I get this response No compatible source was found for this media.

All Replies (1)

more options

Depending on how you installed Ubuntu (I assume that's the Linux distro you are using), it may not have installed the 3rd party codecs needed to play HTML5 video content.

On Ubuntu, you should try installing FFmpeg using the following command in the terminal:

sudo apt install ffmpeg

Hope this helps.