This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Print preview

dbrand46
dbrand46
more options

I changed the page setting parameters on the print preview page. When I pressed apply the screen changed to "preparing,,," and froze. Now nothing will print but the small title header across the top. When I try to go into print preview to change it, the program dumps my selection and I go back to the home screen in the e-mail. I have tested my printer in other programs and its working fine.

I changed the page setting parameters on the print preview page. When I pressed apply the screen changed to "preparing,,," and froze. Now nothing will print but the small title header across the top. When I try to go into print preview to change it, the program dumps my selection and I go back to the home screen in the e-mail. I have tested my printer in other programs and its working fine.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Please see this - https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-firefox-printer-setting - to learn how to reset printer settings preferences.