This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

attachments

  • 1 vastus
  • 1 on selline probleem
  • 4 views
  • Viimati vastas Matt

delsie1
delsie1
more options

When I want to attach a file on an email I have written thunderbird does not allow me to do this. When I click on "attach" nothing happens and I get a message saying "thunderbird is not responding". I then get two options "wait for thunderbird to respond" - which it does not do--or "close program"

When I want to attach a file on an email I have written thunderbird does not allow me to do this. When I click on "attach" nothing happens and I get a message saying "thunderbird is not responding". I then get two options "wait for thunderbird to respond" - which it does not do--or "close program"

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

To diagnose problems with Thunderbird, try the following:

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.