This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

cannot download firefox

  • 1 vastus
  • 1 on selline probleem
  • 6 views
  • Viimati vastas Scribe

leekid7
leekid7
more options

I keep getting the message "cannot create temp folder archive" when trying to download Firefox to my computer.

I keep getting the message "cannot create temp folder archive" when trying to download Firefox to my computer.

All Replies (1)

Scribe
Scribe
more options

Hi, try using another browser to download Firefox from https://www.mozilla.org/firefox/all/ then save the file to somewhere convenient on your computer. You can now double click the file to install Firefox.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!