This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

How to Force a 32 bit installation (win10)

  • 3 vastust
  • 1 on selline probleem
  • 3 views
  • Viimati vastas office337

office337
office337
more options

I installed the 64 bit version of Thunderbird (78.7.1) in an attempt to resolve a MAPI problem. It didn't resolve it and I need to return to the 32 bit version. I cannot seem to find a way to force it to install the 32 bit version.

Any help will be appreciated.

Mike

I installed the 64 bit version of Thunderbird (78.7.1) in an attempt to resolve a MAPI problem. It didn't resolve it and I need to return to the 32 bit version. I cannot seem to find a way to force it to install the 32 bit version. Any help will be appreciated. Mike

Muudetud Wayne Mery poolt

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Remove the current 64-bit version, then download the 32-bit installer from here:

https://www.thunderbird.net/en-US/thunderbird/all/

To fix MAPI problems, run the installer with Advanced options, set TB as the default, choose to not run TB at the end of the installation, then restart the computer.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Can you describe the mapi problem in detail please?

office337
office337 Küsimuse esitaja
more options

Quickbooks, our bookkeeping software, has a feature whereby I can send our customers our invoices, vendors our purchase orders and some selected reports via the installed e-mail client. In my case Thunderbird.

This computer, an HP, came with Windows 10 pre-installed. Quickbooks does not see Thunderbird. I know it works as it did under Windows 7 and I know it works for some folks on Windows 10.

I am trying to chase this thru the MAPI interface. Here is what I know:

This version of Quickbooks will, in some cases work as it should under windows 10. Others have said it works fine. I can do a mailto: on a website and Thunderbird runs. I can use the installed WORD and send a document thru Thunderbird.

I just can't make Quickbooks work. Intuit was unable to resolve it.