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Synced logins

  • 5 vastust
  • 1 on selline probleem
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  • Viimati vastas Kiki

HelpImStuck
HelpImStuck
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Syncing between desktop and iOS. On desktop, visit a site and save login. Then visit it on mobile, saved login doesn't work.

If open the settings in mobile I can see the information. If it load it manually once, it works on mobile every time after.

Syncing between desktop and iOS. On desktop, visit a site and save login. Then visit it on mobile, saved login doesn't work. If open the settings in mobile I can see the information. If it load it manually once, it works on mobile every time after.

All Replies (5)

Kiki
Kiki
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  • Moderator
  • Administraator
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Hey HelpImStuck,

It takes time for Firefox to sync the data. Make sure to choose the Sync Now menu to start syncing immediately.

HelpImStuck
HelpImStuck Küsimuse esitaja
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Didn’t solve the issue. Clarification of problem: 1. Visit site with PC, log in, save login. 2. Sync 3. Sync on mobile 4. Visit site on mobile, saved login doesn’t function. Can see it in Logins & Passwords.

Ideas?

Kiki
Kiki
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  • Moderator
  • Administraator
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Have you make sure that you enable Sync for Logins and Passwords both on your desktop and mobile?

I tried to replicate it both on desktop and Firefox for iOS and it seems to be fine.

HelpImStuck
HelpImStuck Küsimuse esitaja
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I found the problem, the web site needs to be exact on the mobile version, whereas the PC version will infer.

Example: 

   website address in Logins & Passwords: https://login.mybank.com
   bookmark: https://mybank.com

Use bookmark to go to site - on PC it offers to log in with saved credentials, on mobile it does not.

I changed the website address in Logins & Passwords to https://mybank.com and now mobile works.

So just a lack of consistency between the two platforms.

Kiki
Kiki
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  • Moderator
  • Administraator
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Aah, thanks for coming back here to let us know how you solved it. Glad that you find your way out of this problem by yourself.