This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Access GMAIL with Thunderbird

garryeaston23
garryeaston23
more options

Hope I'm in the right place

Gmail will not recognize my email account when trying to set up with Thunderbird

I've configured GMAIL IAW instructions - when the gmail log in screen pops, gmail does not recognize email account

I have other gmail accounts working fine, I've compared all thunderbird account settings, all identical

I CAN log in to gmail directly, so the account is valid.

The online help I've found did not resolve this issue.

Appreciate any suggestions.

Thanks

Hope I'm in the right place Gmail will not recognize my email account when trying to set up with Thunderbird I've configured GMAIL IAW instructions - when the gmail log in screen pops, gmail does not recognize email account I have other gmail accounts working fine, I've compared all thunderbird account settings, all identical I CAN log in to gmail directly, so the account is valid. The online help I've found did not resolve this issue. Appreciate any suggestions. Thanks

Valitud lahendus

The cookies setting is shown in the attached picture. Check your server settings, as the incoming IMAP server is imap.gmail.com, not imap.google.com.

Loe vastust kontekstis 👍 0

All Replies (4)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Check that cookies are accepted in Options/Privacy & Security for the OAuth authentication to complete. Check that POP or IMAP are enabled for the account on gmail.com.

garryeaston23
garryeaston23 Küsimuse esitaja
more options

Hi sfhowes -

Thank you for your reply. I appreciate your help I do not find a cookies setting in option/privacy IMAP is enabled on google account

When I attempt to get messages, a "one account, all of google" page loads, email address appears - click next, email or phone block goes blank, re-enter email, same result....

Thunderbird error message pop up: "Aauthentication failure while connecting to server imap.google.com"

All other gmail accounts are functioning fine, with identical settings.....

Appreciate any additional suggestions.

Thanks

sfhowes
sfhowes
  • Top 25 Contributor
more options

Valitud lahendus

The cookies setting is shown in the attached picture. Check your server settings, as the incoming IMAP server is imap.gmail.com, not imap.google.com.

garryeaston23
garryeaston23 Küsimuse esitaja
more options

Thank You !!!! Problem was cookies setting.....