This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Video playback does nothing in Developer Edition 92.0b5

  • 3 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas jonzn4SUSE

Ilari Suhonen
Ilari Suhonen
more options

HTML5, YouTube, and Netflix video playback does nothing

Playing HTML5, Youtube, or Netflix video does not work at all for me - Netflix throws an error code, while Youtube and HTML5 simply never stop loading.

I've tried

  • Starting Firefox in Troubleshoot Mode
  • Clearing the cache and cookies for the given website
  • Refreshing Firefox

On the chromium-based edge browser, video playback works normally.

DRM-controlled content playback is enabled, hardware acceleration is disabled, allowing auto-play doesn't help, and neither does disabling Tracking Protection.

'''HTML5, YouTube, and Netflix video playback does nothing''' Playing HTML5, Youtube, or Netflix video does not work at all for me - Netflix throws an error code, while Youtube and HTML5 simply never stop loading. I've tried * Starting Firefox in Troubleshoot Mode * Clearing the cache and cookies for the given website * Refreshing Firefox On the chromium-based edge browser, video playback works normally. DRM-controlled content playback is enabled, hardware acceleration is disabled, allowing auto-play doesn't help, and neither does disabling Tracking Protection.
Attached screenshots

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Linux,Windows, or Mac? It would help if you show the full browser.

Ilari Suhonen
Ilari Suhonen Küsimuse esitaja
more options

jonzn4SUSE said
Linux,Windows, or Mac? It would help if you show the full browser.

I added additional information with my post, it's visible on the sidebar on the right of the post if you click on "Question Details"

I'm running Windows 11 Pro for Workstations Version 21H2 (Build 22000.132), and the rest of the browser looks exactly as if the video playback simply hadn't loaded yet (aside from the Netflix one, where it shows the given error).

I didn't send the entire screenshots last time, because it said it had a filesize limit of 1024KiB... I'll have to compress them.

Update: HTML5 video works now, I don't know if it was just my video source, or if something changed between yesterday and tomorrow, but it works.

I've attached a screenshot of HTML5 working normally for good measure.

Muudetud Ilari Suhonen poolt

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I'm not having issues in Win11. see screenshot