Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

"Ask to save logins and passwords for websites" setting won't stay ticked

  • 2 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas cor-el

drgazgiz
drgazgiz
more options

Firefox won't save my passwords setting

I go to Settings > Privacy and Security and tick the box that says "Ask to save logins and passwords for websites". I have also chosen "Remember History" so "Firefox will remember your browsing, download, form, and search history".

I then exit Firefox (either by "Exit" or clicking the X) to save the setting. Then when I go back in to Firefox, the "Ask to save logins and passwords ...." box is unticked and have to tick it again to get all my passwords for sites. It never saves the setting.

Running Firefox 94.0.1 on Windows 11.

Colin

Firefox won't save my passwords setting I go to Settings > Privacy and Security and tick the box that says "Ask to save logins and passwords for websites". I have also chosen "Remember History" so "Firefox will remember your browsing, download, form, and search history". I then exit Firefox (either by "Exit" or clicking the X) to save the setting. Then when I go back in to Firefox, the "Ask to save logins and passwords ...." box is unticked and have to tick it again to get all my passwords for sites. It never saves the setting. Running Firefox 94.0.1 on Windows 11. Colin

Valitud lahendus

You appear to be using Trend Micro security software, so if you have the "Trend Micro Password Manager" installed then uncheck the Password Protection box in its configuration or uninstall this application via the Windows Control Panel.

Loe vastust kontekstis 👍 0

All Replies (2)

FredMcD
FredMcD
more options

Are you using a password manager other than what came with the browser?


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valitud lahendus

You appear to be using Trend Micro security software, so if you have the "Trend Micro Password Manager" installed then uncheck the Password Protection box in its configuration or uninstall this application via the Windows Control Panel.