This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Primary Password Reset

  • 1 vastus
  • 2 on selline probleem
  • 3 views
  • Viimati vastas christ1

more options
Hi, I went through the Primary Password Reset procedure, but Thunderbird is still asking for a password. https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password?redirectslug=protect-your-thunderbird-passwords-master-password&redirectlocale=en-US#w_resetting-your-master-password-if-you-have-forgotten-it Please assist me with this problem. /Paul

Valitud lahendus

Thunderbird is still asking for a password.

Presumably it is asking for your account password, if you really removed the primary password. How is that a problem, and what are you trying to achieve in the first place?

Loe vastust kontekstis 👍 0

All Replies (1)

more options

Valitud lahendus

Thunderbird is still asking for a password.

Presumably it is asking for your account password, if you really removed the primary password. How is that a problem, and what are you trying to achieve in the first place?

Muudetud christ1 poolt