This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Cannot send emails with Thunderbird 91.8.1 (comcast)

  • 2 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas remarques

remarques
remarques
more options

Cannot send emails with Thunderbird 91.8.1 (64-bit) Error message attached. Comcast support said my settings are correct to contact Thunderbird Support

Cannot send emails with Thunderbird 91.8.1 (64-bit) Error message attached. Comcast support said my settings are correct to contact Thunderbird Support
Attached screenshots

Muudetud Wayne Mery poolt

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The message is saying failed authentication. So I guess you have not changed your outgoing password in Thunderbird after changing it with your provider. https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

remarques
remarques Küsimuse esitaja
more options

Hi Matt, Thank you for the quick reply. I do have those saved passwords already. These are the same PW's that work when accessing thru the Comcast/XFinity website. See Attachment Wouldnt you want it that way. If changed in Thunderbird wouldnt they also have to be changed at Comcast/XFinity Website?

Muudetud remarques poolt