This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Error 410

  • 7 vastust
  • 4 on selline probleem
  • 187 views
  • Viimati vastas jonzn4SUSE

more options

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a request for a BBC domain that is no longer hosted on Akamai, but the request was sent to an Akamai IP address. This suggests your client is using a very out-of-date DNS response, or one that has been altered. If you're using VPN software or similar, try disabling it and / or contact your VPN provider's technical support.

Requested URL: https://www.bbc.co.uk/news/world-asia-61820604 Ghost IP: 104.124.180.165 Slot: 3891 NPN / ALPN protocol: h2 Client IP: 130.43.170.125 Timestamp: 1655367219 Internal ticket reference: PRB-1597.

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a request for a BBC domain that is no longer hosted on Akamai, but the request was sent to an Akamai IP address. This suggests your client is using a very out-of-date DNS response, or one that has been altered. If you're using VPN software or similar, try disabling it and / or contact your VPN provider's technical support. Requested URL: https://www.bbc.co.uk/news/world-asia-61820604 Ghost IP: 104.124.180.165 Slot: 3891 NPN / ALPN protocol: h2 Client IP: 130.43.170.125 Timestamp: 1655367219 Internal ticket reference: PRB-1597.

Valitud lahendus

I went to Preferences on my Apple laptop and selected Network, the WiFi & Advanced. I selected DNS, and entered 8.8.8.8 & 8.8.4.4 Information gleaned from intetrnet.

Loe vastust kontekstis 👍 3

All Replies (7)

more options

KP said

Error: 410 Gone Your client has made a request for a BBC domain that is no longer hosted on Akamai, but the request was sent to an Akamai IP address. This suggests your client is using a very out-of-date DNS response

Who are you using for DNS? You can open a terminal or console and run nslookup google.com see screenshot

Muudetud jonzn4SUSE poolt

more options

This is the response, which is gogglygook to me!

Server: 192.168.178.1 Address: 192.168.178.1#53

Non-authoritative answer: Name: google.com Address: 142.250.200.14

more options
more options

This was a waste of time! I searched the internet and rresolved the issue.

more options

What resolved your issue?

more options

Valitud lahendus

I went to Preferences on my Apple laptop and selected Network, the WiFi & Advanced. I selected DNS, and entered 8.8.8.8 & 8.8.4.4 Information gleaned from intetrnet.

more options

Good work, but that is what I said from the beginning. I assume you have a router, you will also need to make sure the settings are the same on it.