This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

secure connection could not be established. This issue is caused by Sample CA 2

dmerle
dmerle
more options

When try to bring up NortonSafe Search I get this error:

search.norton.com is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network.

When I try to connect to www.google.com I get this error:

www.google.com is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network.

When I try to connect to support.mozilla.org

support.mozilla.org is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network.

I can connect to all three of these on Chrome and Edge browsers.

I have the latest version (Chrome is up to date Version 105.0.5195.102 (Official Build) (64-bit).

Why does this error only happen on Firefox?

When try to bring up NortonSafe Search I get this error: search.norton.com is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network. When I try to connect to www.google.com I get this error: www.google.com is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network. When I try to connect to support.mozilla.org support.mozilla.org is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network. I can connect to all three of these on Chrome and Edge browsers. I have the latest version (Chrome is up to date Version 105.0.5195.102 (Official Build) (64-bit). Why does this error only happen on Firefox?

All Replies (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

How to troubleshoot security error codes on secure websites https://support.mozilla.org/en-US/kb/error-codes-secure-websites

Also, Google search: From Askto - "the provider or the state has installed a root certificate, ridiculously named Sample 2, which issues fake certificates for all the sites listed. What for? And so he looks at the SSL connection. In a corporate environment, this is standard practice already. That is, all of your data transmitted over this connection is visible to Sample 2 publisher. Why? And with the help of this simple trick, he intercepted the initial connection key and can now decrypt it"