This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Discord Problems.

more options

I can't use my mic on the web version of Discord. It never asks me to enable or disable mic settings to allow the mic to work. Other tips to get the mic working have not helped.

I can't use my mic on the web version of Discord. It never asks me to enable or disable mic settings to allow the mic to work. Other tips to get the mic working have not helped.

All Replies (13)

more options

Did you look at the mic/cam setting in "Tools -> Page Info -> Permissions" ?

more options

That does not seem to be working. Even with that overwrite I can't cut the mic on while using Discord. It's enabled and yet it seems to not work.

more options

What do your sound settings look like. See screenshot Do you get the prompt asking to allow discord? What are your options if you get the prompt?

more options

I can't un mute. That is the problem. It never asks me to allow the mic and it will not un mute.

more options

Did you try Firefox in Safe Mode? Try under a different windows account. Are you on a laptop desktop? If laptop, does the internal mic work?

more options

Desktop and this mic is used for YouTube. It works on Audacity and OBS so it's a working mic. Normal and private windows do not work. So this is really odd. Mic also works on Chrome so something weird is going on. Thank you all for trying to help with this mess.

more options

Show a similar screenshot. What happens when Firefox is in Safe Mode not Private?

Muudetud jonzn4SUSE poolt

more options

Safe mode did not do much. Still getting that unsupported error.

more options

What version of Windows are you running, Home or Pro? What security software are you running? Looks like something is in between your browser and Discord because the site is saying your browser is unsupported. Interesting...

more options

It should be a home version of Windows 10 and Avast is being used.

more options

Can you disable Avast, reboot and try again.

more options

That might work.

more options

Still being weird unless I should disable a few more things. Anything you think I missed?