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Contact in Address Book sent to Junk and Message filters reset upon restart

  • 3 vastust
  • 0 on selline probleem
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  • Viimati vastas Matt

nanu.nanu
nanu.nanu
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1st - I have a contact in my address book that always gets sent to junk. I have marked before as not junk but it still goes to junk. 2nd - Because of this I created a message filter. In the message filter I have "Filter before Junk Classification" selected for Getting New Mail. I have this message filter rule at the top of the rules. Every time I restart Thunderbird, it resets the filter order to where SpamAssasinYes is at the top. Even though I have "Filter before Junk Classification" selected, Thunderbird still puts messages from this contact to Junk when SpamAssasinYes resets its position to the top. Ubuntu 20.04 Thunderbird 102.4.2

1st - I have a contact in my address book that always gets sent to junk. I have marked before as not junk but it still goes to junk. 2nd - Because of this I created a message filter. In the message filter I have "Filter before Junk Classification" selected for Getting New Mail. I have this message filter rule at the top of the rules. Every time I restart Thunderbird, it resets the filter order to where SpamAssasinYes is at the top. Even though I have "Filter before Junk Classification" selected, Thunderbird still puts messages from this contact to Junk when SpamAssasinYes resets its position to the top. Ubuntu 20.04 Thunderbird 102.4.2
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All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Is the message filtered to Junk by TB's controls or is it moved to the IMAP Junk folder controlled by the mail provider, before it's downloaded to TB?

nanu.nanu
nanu.nanu Küsimuse esitaja
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When I move the rule to the top, the message goes to the correct folder, therefore it is being moved by SpamAssasin when the order of the rules are reset.

Matt
Matt
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  • Top 10 Contributor
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Then disable the option to trust headers set by spamassasin in the account settings > junk settings. Clearly you have an issue with that setting or this topic would not be here.