This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Importing tabs

  • 2 vastust
  • 0 on selline probleem
  • 12 views
  • Viimati vastas cor-el

Trixie
Trixie
more options

Hi there,

I recently had my laptop fixed (new motherboard, complete factory reset) and I had Firefox Sync on before, and I know that I've been able to import tabs and history previously using Firefox Sync, but it will currently only show me that I'm logged in on this other device (AKA my laptop that was completely broken, but uses the same accounts for everything, although I can't open it to send my tabs elsewhere) and I can't import tabs. Is there anything I can do to regain my tabs and history?

Thanks

Hi there, I recently had my laptop fixed (new motherboard, complete factory reset) and I had Firefox Sync on before, and I know that I've been able to import tabs and history previously using Firefox Sync, but it will currently only show me that I'm logged in on this other device (AKA my laptop that was completely broken, but uses the same accounts for everything, although I can't open it to send my tabs elsewhere) and I can't import tabs. Is there anything I can do to regain my tabs and history? Thanks

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

That would be an unfortunate no. Sync is used to share data between devices or different versions of Firefox. see old screenshot

So many users are under the impression that Sync is a back up. Did you have your data on any other device?

Muudetud jonzn4SUSE poolt

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Was that hard drive completely wiped clean or is there still a "C:\Windows.old" folder ?

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).