This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Keyboard shortcut for private mode not working

more options

Hi,

I am using Firefox (v111.0) on a Mac, and I can't seem to get the keyboard shortcut (shift+command+p) to open a private window to work. Things that I've tried:

  • going to menu, and manually clicking New Private Window -> will successfully open a new private window
  • opening firefox in safe more to see if any of my extensions are affecting the keyboard shortcut -> shortcut still doesn't work
  • other keyboard shortcuts such as command+P, shift+command+A, etc. all work.
Hi, I am using Firefox (v111.0) on a Mac, and I can't seem to get the keyboard shortcut (shift+command+p) to open a private window to work. Things that I've tried: * going to menu, and manually clicking New Private Window -> will successfully open a new private window * opening firefox in safe more to see if any of my extensions are affecting the keyboard shortcut -> shortcut still doesn't work * other keyboard shortcuts such as command+P, shift+command+A, etc. all work.

All Replies (2)

more options

What keyboard shortcut shows in the File menu for New Private Window?

Are you possibly running Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) as in that case you might have to use "Command+N" to open a new (PB) window as in PB mode you only can open only PB mode windows ?

more options

Thanks for the suggestions.

In the file menu, the shortcut indicates Shift+Command+P should open a new private window

I am not running Firefox in permanent Private Browsing window. Command+N opens a regular browser window, whereas opening a New Private Window from the menu opens a new private window.