This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Twitter scroll bar in threads not working in Firefox Desktop Windows

  • 2 vastust
  • 1 on selline probleem
  • 13 views
  • Viimati vastas ResilientDad

ResilientDad
ResilientDad
more options

Hello,

When I post threads in Twitter, the thread/tweet scroll bar does not work in Firefox. When I click on the scroll bar it asks if i want to discard thread. I don't have this problem in Chrome. I've played around in settings and have the most recent version of Firefox and the issue is still there. Thanks.

Hello, When I post threads in Twitter, the thread/tweet scroll bar does not work in Firefox. When I click on the scroll bar it asks if i want to discard thread. I don't have this problem in Chrome. I've played around in settings and have the most recent version of Firefox and the issue is still there. Thanks.
Attached screenshots

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
ResilientDad
ResilientDad Küsimuse esitaja
more options

I've tried to reload page, clear cache, cookies, history, etc. I did the troubleshooting. It still doesn't work. Is possible that the issue on the Twitter end?