This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Did I lose all of my email and preferences?

  • 4 vastust
  • 0 on selline probleem
  • 14 views
  • Viimati vastas david

dzmyth
dzmyth
more options

Purchased a new laptop to replace an aging desktop. Pulled harddrive out of desktop, attached as an external drive (F:) to the laptop. Mistakenly (apparently) thought I could just run TB from there. Went to F:, tried opening TB. It popped up the Create Account box. Closed that. Opened TB on the laptop (C:). Created account there. It downloaded new email, but I had no old email. So I tried moving the profile from F: to C:. Profile name is now there, but I still have none of my old info. No old mail, folders, etc. 

Am I screwed here? Did just opening TB on the F: drive overwrite my original profile?

Any help will be greatly appreciated!

DaveZ.
Purchased a new laptop to replace an aging desktop. Pulled harddrive out of desktop, attached as an external drive (F:) to the laptop. Mistakenly (apparently) thought I could just run TB from there. Went to F:, tried opening TB. It popped up the Create Account box. Closed that. Opened TB on the laptop (C:). Created account there. It downloaded new email, but I had no old email. So I tried moving the profile from F: to C:. Profile name is now there, but I still have none of my old info. No old mail, folders, etc. Am I screwed here? Did just opening TB on the F: drive overwrite my original profile? Any help will be greatly appreciated! DaveZ.

Valitud lahendus

Try this: start Thunderbird on new PC. Click tools>import. Then click to import from another installation and then select the profile on external drive. If all goes well, your preexisting messages will appear.

Loe vastust kontekstis 👍 0

All Replies (4)

david
david
  • Top 10 Contributor
more options

Valitud lahendus

Try this: start Thunderbird on new PC. Click tools>import. Then click to import from another installation and then select the profile on external drive. If all goes well, your preexisting messages will appear.

dzmyth
dzmyth Küsimuse esitaja
more options

I will try this tonight. Thanks!

dzmyth
dzmyth Küsimuse esitaja
more options

Thank You! This worked!

david
david
  • Top 10 Contributor
more options

You're very welcome.