This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Usernames and Passwords Not Syncing Across Devices

  • 2 vastust
  • 1 on selline probleem
  • 2 views
  • Viimati vastas Paul

gendojohn
gendojohn
more options

I am running Ff 114.0.2 on a Windows 11 workstation and Ff mobile on a Samsung Galaxy S20. Syncing is enabled on both devices, but passwords are not syncing, even after manually syncing. Autofill of usernames and passwords works on my workstation, but not on my mobile device, even though that feature is enabled. Sometimes (but not always), I am prompted on my mobile device to unlock Firefox, but after tapping the prompt, nothing happens.

I am running Ff 114.0.2 on a Windows 11 workstation and Ff mobile on a Samsung Galaxy S20. Syncing is enabled on both devices, but passwords are not syncing, even after manually syncing. Autofill of usernames and passwords works on my workstation, but not on my mobile device, even though that feature is enabled. Sometimes (but not always), I am prompted on my mobile device to unlock Firefox, but after tapping the prompt, nothing happens.

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This is something that our developers are aware of and are looking into. You can follow progress on this and add comments at:

https://bugzilla.mozilla.org/show_bug.cgi?id=1817926

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Thank you for your patience while we have been looking into the password auto-fill issue in Firefox for Android. I have been advised by our developers that this issue is due to be fixed in Firefox for Android 117, which is due to be made available from the end of this month. Please look out for an update from the Google Play store.

Thank you.