This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

cannot setup gmail to work in thunderbird

more options

hello I am not very sucessful setting up my gmail (imap) in thunderbird - I have enabled imap in my gmail account for the email I want to use - I reckon this could be the problem , when I sign into my gmail I do not get this message window pop up at all: I wonder why I am not getting the window popup available for me to allow access to gmail from thunderbird? - is that a question for thunderbird support or gmail support?


Thanks

hello I am not very sucessful setting up my gmail (imap) in thunderbird - I have enabled imap in my gmail account for the email I want to use - I reckon this could be the problem , when I sign into my gmail I do not get this message window pop up at all: I wonder why I am not getting the window popup available for me to allow access to gmail from thunderbird? - is that a question for thunderbird support or gmail support? Thanks
Attached screenshots

Valitud lahendus

thank you for help. sussed out in end what was stopping it working is that I have AVG antivirus and the mail sheild was stopping it. I temporarily stopped that and then like magic Gmail all worked as it should in thunderbird. cheers.

Loe vastust kontekstis 👍 0

All Replies (5)

more options

here is the message I am getting in thunderbird and I am using the correct password

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-11-05-42-46-b8bd28.png

Muudetud Andy In Ireland poolt

more options

here is the message I am getting in Thunderbird when i try to set it up and I am using the correct gmail password

more options

Be sure to OMIT the password and include your full email id.

more options

Gmail does not allow the web password to be used on a PC. So, is that the correct password? Only if it is the one that Google generated for you.

more options

Valitud lahendus

thank you for help. sussed out in end what was stopping it working is that I have AVG antivirus and the mail sheild was stopping it. I temporarily stopped that and then like magic Gmail all worked as it should in thunderbird. cheers.