Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

videos & live updates on CNN

  • 1 vastus
  • 0 on selline probleem
  • 2 views
  • Viimati vastas zeroknight

more options

Recently, when I try to play video clips, or click on "Live Updates" on CNN.com, the videos will not play (no play icon), and when clicking on "live Updates, the screen flashes to that page but then goes blank. Is this a bug in the recent updates to Firefox, or is something going on with CNN? This is the only site that I'm experiencing this with. Thank you in advance. Cheers.

Recently, when I try to play video clips, or click on "Live Updates" on CNN.com, the videos will not play (no play icon), and when clicking on "live Updates, the screen flashes to that page but then goes blank. Is this a bug in the recent updates to Firefox, or is something going on with CNN? This is the only site that I'm experiencing this with. Thank you in advance. Cheers.

All Replies (1)

more options

CNN live is geo-restricted so make sure you are accessing it from a supported country or check VPN/proxy settings.

Does it still happen in Troubleshoot Mode?