This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

lost e-mail, cannot see new e-mails.

  • 1 vastus
  • 2 on selline probleem
  • 1 view
  • Viimati vastas Matt

more options

I am getting a notification of receiving an e-mail but I cannot see it or find it. I also lost some e-mails, inbox is showing 22 messages and I only have 13 showing actually in my inbox.

I am getting a notification of receiving an e-mail but I cannot see it or find it. I also lost some e-mails, inbox is showing 22 messages and I only have 13 showing actually in my inbox.

All Replies (1)

more options

is that because there is a collapsed sub folder of the inbox with unread mail?

The following shows the change in numbers when collapsed sub folders are shown or hidden. The last line is the same trash folder as the first line, only with sub folders collapsed.