This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Icon not showing when web browsing

CMJ
CMJ
more options

Hello!

I've been recently experiencing some issues when web browsing in google. It turns out that when browsing with google in firefox, somehow the icons for each website, appear with an additional layer that : -On light mode, it shows the icon with a red blurr. -On dark mode, it shows only the colour, the icon completely dissappears.

I attach images for evidence.

As stupid as this could sound, I know is something related to my google account, because when I log out, this problem dissappears. I have tried messing with the google options to deactivate this, nonetheless, I couldn´t find anything related.

Anybody know what can be happening?

Thank you in advance !!

Hello! I've been recently experiencing some issues when web browsing in google. It turns out that when browsing with google in firefox, somehow the icons for each website, appear with an additional layer that : -On light mode, it shows the icon with a red blurr. -On dark mode, it shows only the colour, the icon completely dissappears. I attach images for evidence. As stupid as this could sound, I know is something related to my google account, because when I log out, this problem dissappears. I have tried messing with the google options to deactivate this, nonetheless, I couldn´t find anything related. Anybody know what can be happening? Thank you in advance !!
Attached screenshots

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
more options

Hola,

Algunos problemas con las páginas web pueden ser causados por tener las cookies o la caché corrupta. Para tratar de solucionar estos problemas, el primer paso es limpiar las cookies y la caché. Nota: Ésto cerrará tus sesiones temporalmente en los sitios donde estés identificado. Para limpiar la caché y las cookies haz lo siguiente:

  1. (Firefox 57 y superior) Haz clic en el botón de Catálogo 57 library icon y elige Historial.
    (Haz clic en el botón de menú New Fx Menu y elige Historial en las versiones antiguas de Firefox).
  2. En "Rango temporal a limpiar", selecciona "Todo".
  3. Se desplegará automáticamente la lista de detalles con las opciones que pueden ser limpiadas.
  4. En la lista de detalles, marca Caché y Cookies y desmarca todo lo demás.
  5. Haz clic en el botón Limpiar ahora.

Puedes encontrar más información en el artículo Limpiar el historial de navegación, búsquedas y descargas.

¿Has solucionado tus problemas? Por favor, ¡infórmanos!

Gracias.